Shipping policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Please note that during peak seasons, new product launches, or sales events, processing times may be slightly extended. If there are any significant delays with your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, or FedEx, depending on your location and shipping method selected.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at [your email address]. We will do our best to correct it before your order ships.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is marked as delivered but cannot be located, please contact the carrier directly to file a claim.

If you need assistance, feel free to reach out to us and we will do our best to help.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We will work quickly to resolve the issue.

International Shipping (If Applicable)

We currently [do/do not] offer international shipping.

If international shipping is available, please note:

  • Customers are responsible for customs fees, duties, and taxes.

  • Delivery times may vary depending on customs processing in your country.